Hiring a foreign domestic worker (MDW or helper) in Singapore for the first time can be overwhelming with all the paperwork and official regulations. In particular, the Settling-in Programme (SIP) is mandatory for all first-time helpers or those without prior work experience in Singapore. How does the SIP work in 2026? What do employers need to prepare in advance? Sunrise Link has put together this first-time employer guide. We can also manage the entire process and provide transport, saving you the hassle.
1. What is the Helper SIP? MOM Regulations for First-Time Employers
According to Ministry of Manpower (MOM) regulations, first-time migrant domestic workers (MDWs) must attend the Settling-in Programme (SIP). This course must be completed within 7 days of her arrival in Singapore (excluding Sundays and public holidays).
7 days is a tight window, so employers usually need to register before the helper arrives. To make sure everything is completed on time and stays compliant, hiring an experienced agency can make the process much easier.
2. What Does the SIP Cover? Safety Guidelines & Legal Basics
The SIP is not just a formality; it helps your helper adjust to living and working in Singapore. It focuses on three main areas:
- Workplace and Home Safety: Teaches helpers safe practices, such as high-rise window cleaning rules, safe operation of household appliances, and accident prevention.
- Legal Rules and Contractual Rights: Explains Singapore laws and employment rules, setting out the rights and responsibilities of both employers and helpers to prevent misunderstandings.
- Mental Well-being and Communication: Helps helpers adapt to a new environment, covering practical communication, emotional adjustment, and where to seek support if they run into difficulties.
Completing this course helps helpers settle in faster, understand safety boundaries and legal requirements, and adapt to your household.
3. Course Fees and Teaching Languages
Here is what employers need to know regarding fees and language options:
- Course Fees: The course is conducted by MOM-appointed training providers, with fees varying slightly. This cost must be paid by the employer and cannot be deducted from the helper's salary. Check with the provider for current pricing before booking.
- Teaching Languages: You don't have to worry about language barriers. Besides English, the SIP is generally offered in the helper's native language (such as Bahasa Indonesia, Burmese, or Tagalog), depending on the training provider's schedule.
4. Fully Managed Service & Door-to-Door Transport by Sunrise Link
With busy work schedules, taking time off to bring your helper to training can be inconvenient. Sunrise Link can handle these arrangements:
- Advance Registration: We secure suitable course slots before your helper arrives in Singapore.
- Dedicated Transport: Once your helper arrives, we arrange dedicated transport to and from the training centre so you don't need to take leave.
- Post-Course Follow-Up: After the course, we check on her progress to help her integrate into your home routine.
5. Employer FAQ: Quick Answers
Q1: Do employers need to accompany the helper to the SIP class in person?
No. When you use Sunrise Link, we handle transport and on-site assistance—you can wait for updates at home.
Q2: What documents does the helper need to bring on the course day?
Her original passport, a copy of the In-Principle Approval (IPA) letter, and related documents. For helpers placed through us, we prepare all required documents in advance.
Q3: Can a helper issue her Work Permit before completing the SIP?
No. First-time helpers must complete the SIP first. We recommend completing the course promptly after arrival so the Work Permit can be issued without delay under MOM rules.
Choose the Right Agency for a Hassle-Free Hiring Experience
Hiring a helper should ease your household burden, not add stress through tedious paperwork. Sunrise Link handles course registration, helper transport services, and post-arrival settlement for you. If you plan to hire a helper, feel free to contact us anytime and leave the details to Sunrise Link.